Student and Family Support
The Department of Student Services offers a wide variety of programs and services to ensure students are fully supported in, and out, of the classroom.
Families, while schools are closed, we will update this webpage with information to support you, whether it is by providing meals, sharing information on crisis support, or listing any special services our partners may offer. We also list a way volunteers can sign up to help at meal distribution sites.
Click the tabs below to learn more about MNPS meal distribution, volunteer opportunities and crisis support.
Free Childcare for Students in Grades K to 5
- Bắn Cá Hải Tặc iOS
Metro Schools students in grades K to 5 (or ages 5 to 12) and the children of Metro Schools employees can enroll in a free YMCA program that will provide our students with supervision and support for virtual learning. The care is provided at several Metro Schools locations.
For more information on this opportunity, provided through an MNPS partnership with the YMCA,
School Meals for Students
Update September 9: Metro Schools is providing grab and go meals at schools and at bus route stops throughout the district on Mondays, Wednesdays and Fridays, while schools are operating remotely. For information and to find your meal delivery bus stop, please visit the Transportation page.
- 1:00 p.m. Dec. 2 & Dec. 16: Haywood Elementary School, 3790 Turley Drive, Nashville, TN 37211
- 10:30 a.m. Dec. 2: Hillwood High School, 400 Davidson Road, Nashville, TN 37205
- 11:00 a.m. Dec. 2: McGavock High School,3150 McGavock Pike, Nashville, TN 37214
- 2:30 p.m. Dec. 3, Dec. 10 & Dec. 17: Pearl-Cohn/Westwood Baptist Church, 2510 Albion Street
Food Box Distribution
Bắn Cá Hải Tặc iOSOur Community Achieves team will deliver food boxes at these locations while schools are operating virtually. (Please note times could change due to inclement weather)
Meals, Frequently Asked Questions
Metro Schools is providing grab and go meals at schools and at bus route stops throughout the district while schools are operating remotely. For information and to find your meal delivery bus stop, please visit the Transportation page.
Will the bus deliver meals to my regular bus stop?
No. Transportation has been given a limited time window to deliver meals and avoid impacting the virtual online education schedule. Driving to all our regular stops would greatly exceed the time we have available.
As the school year continues, we may make adjustments in the delivery schedule and locations.
Will the bus deliver meals to my home? If not, can I request home delivery?
No, with exceptions. The transportation staff does not have the ability to provide home delivery. The current route stops are within a reasonable closest distance to both our general education and exceptional education students.
If families of students in Exceptional Education need exceptions, please contact the Exceptional Education staff and the Transportation Department.
The Find My Bus Stop app is showing "Route Not Available” or the "Time Not Available” - How can I find out where and when the bus will arrive?
Route not available appears for a newly enrolled student because the address is at a location where another student also is assigned to a bus stop. You will need to contact the Family Information Center at 615-259-INFO to find out the nearest stop and time the bus will deliver meals.
"Time not available displays" when the address for the student has not been assigned a bus stop. Transportation Routing will assign your student to the nearest stop. Check back on the Find My Bus Stop web site later (within 24 hours) or the next school day. You will see your bus stop information in “Find My Bus Stop.The bus ran out of meals before I could receive one for my child. Why didn’t the bus have enough?
Nutrition Services provides a certain number of meals each day based on student meal data. We do not know how many parents and students may show up at the stop. The driver will call into Transportation Dispatch and report they ran out of meals. We will direct another bus servicing your child’s school and grade to come to your location and continue distributing meals. This could take several minutes or more depending on where the other bus is coming from. Please be patient as we will work with Nutrition Services to increase the number of meals for the next day. When this situation occurs, we make every effort to provide the number of meals needed at your stop. The bus driver did not provide me with a meal and/or said I needed to come back at the scheduled time for my or my child’s grade level. Why did they do that?
You should have received your or your child’s meal and we apologize. We will follow up with this driver to ensure they understand and follow the process we have defined for meal distribution. The driver should ask you for information about your child for record keeping and meal accounting requirements: Student 190 Number (Optional - if unknown; Name; Grade; School of Attendance; Date of Birth.
Bắn Cá Hải Tặc iOSFamilies of charter school students can contact their schools for meals distribution information.Will we receive a meal at the bus stop if my child attends an out of zone or optional school?
Bắn Cá Hải Tặc iOS Yes. Transportation has defined all new bus stops for the meal distribution routes and taken into account that students may reside in neighborhoods where they do not attend the zoned school. The driver should ask you for information about your child for record keeping and meal accounting requirements: Student 190 Number (Optional - if unknown; Name; Grade; School of Attendance; Date of Birth. The information will be provided to Nutrition Services for the appropriate school and students meal account.
Thank you to all the volunteers who have given time and energy to our Metro Schools community. If you would like to volunteer at meal sites, the best option is to sign up with
If you need IMMEDIATE assistance, or your life is in danger, call 9-1-1
If you are in crisis, need help, or need someone to talk to, please call:
- National Suicide Prevention Lifeline at 1-800-273-TALK (8255)
- The Crisis Center at 615-244-7444
- Text the Crisis Text Line at 741741
- Human Trafficking Hotline: 1-855-558-6484
- Report Child Abuse - or call 877-237-0004
- Sexual Assault Center 24 Hour Crisis Line: 1-800-879-1999
- Alive Hospice offers compassionate care to everyone (ages 3+) in the community that can benefit from grief support regardless of whether their loved one was an Alive Hospice patient. Alive offers a variety of programs for adults and children including individual and family sessions, group support, camps for children and teens, a family retreat, and on-site school based support groups. Contact Alive Grief Support either on the Grief Line 615-963-4732, through email at email@example.com or through the online form