Virtual Learning Parent Playbook

DEVICES

As the district moves to online instruction for all students, the Technology Services department will approach the year in two phases with regard to student devices. The beginning of the school year will focus on the immediate student need. Schools will work to identify the students in their schools who are currently in need of a device in order to access online instruction. The first wave of devices will come from the existing stock of devices in schools.  The second phase of devices is about moving the district to a 1:1 computing district.


in-person tech support

Bắn Cá Hải Tặc iOSDo you have any questions about using the technology for online learning? To support students who are still learning virtually, MNPS will continue to operate outdoor virtual learning support centers at four different locations from 9 a.m. to 3 p.m. Monday through Friday.

  • Bắn Cá Hải Tặc iOSGlencliff High School

    • Bắn Cá Hải Tặc iOSFor Glencliff HS, tech support is at the back of the building, off Holbrook Dr., near the tennis courts. 

  • Maplewood High School

  • Overton High School

  • Pearl-Cohn High School

Safety Requirements: To keep our staff, students and families safe, everyone in attendance must wear a mask, get their temperature checked, maintain social distance.

tech support

tech support
  • Expanded help desk capacity, including chat functionality 

  • Hours: 7 a.m. - 7 p.m.

  • Bắn Cá Hải Tặc iOSPhone: 615-269-5956

  • Dedicated path for EL parents and students

    • Bắn Cá Hải Tặc iOSPhone: 615-259-8787

    • Bắn Cá Hải Tặc iOSHours: 8 a.m. - 4:30 p.m.

  • Bắn Cá Hải Tặc iOSInstructional technology support   

    1. Translated versions of how-to guides available online on a dedicated tech support page